Privacy Policy

Effective Date: 03.03.2026

At Old Guard Painters, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use our shop, leave comments, or interact with our gallery.

By using our website, you consent to the practices described below.

1. What Data We Collect and Why

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help with spam detection. An anonymized string created from your email address (a “hash”) may be provided to the Gravatar service to see if you are using it. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website (e.g., in reviews), you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

WooCommerce Store & Accounts

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed.
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping.
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, and credit card/payment details. We’ll use this information to:

  • Send you information about your account and order.
  • Respond to your requests, including refunds and complaints.
  • Process payments and prevent fraud.
  • Set up your account for our store.
  • Comply with any legal obligations we have, such as calculating taxes.

2. Cookies

If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again. These cookies will last for one year.

  • Login Cookies: If you visit our login page, we set a temporary cookie to determine if your browser accepts cookies. This contains no personal data and is discarded when you close your browser.
  • Persistent Login: When you log in, we set up several cookies to save your login info. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks.
  • Store Cookies: We also use cookies to keep track of cart contents while you’re browsing our site.

3. Embedded Content from Other Websites

Articles on this site may include embedded content (e.g. videos from YouTube, images, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, and monitor your interaction with that embedded content.

4. Who We Share Your Data With

We do not sell your personal data. However, we share information with third parties who help us provide our orders and store services to you; for example:

  • Payment Gateways: (e.g., PayPal, Stripe) to process payments.
  • Shipping Providers: To deliver your painted miniatures.
  • Analytics: In the future, we may use Google Analytics to understand how visitors interact with the site.
  • Security: Visitor comments may be checked through an automated spam detection service. If you request a password reset, your IP address will be included in the reset email.

5. How Long We Retain Your Data

  • Comments: If you leave a comment, the comment and its metadata are retained indefinitely.
  • User Profiles: For users that register on our website, we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

6. What Rights You Have Over Your Data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

7. Contact Information

For any privacy-specific concerns, you can contact us at:

Email: [email protected]

Address: vul. Budivelnykiv 29, kv.54
02100 Kyiv